FAQ

What are the requirements to be included?

Only businesses that are located in Vancouver, WA can be considered for inclusion. We also accept businesses located elsewhere that provides a service within Clark County. Examples would be a school located in Portland and that holds classes in Vancouver, WA. Other examples would include services that “come to you” such as mobile auto repair that service Clark County.

We are not approving out of area businesses that do not meet these requirements. We validate zip codes and out of area businesses are required to explain how they provide service to the Clark County area.

Who can add a listing?

Any business owner or representative of the organization may submit a listing. A valid email address is required for each listing.

How do I add a listing to the directory?

Adding a new listing is a 4 step process. We do this to make sure the listings in our directory are accurate and real. This is how we insure accurate listings.

  1. Registration: We gather some basic information including name and email address and zip code. You will enter a password that you would like to use.
  2. Registration Verification: An email is sent to the email address entered. Simply click on the link and this completes the registration process.
  3. Login and Add Listing(s): Complete the information about your business or organization. If you enter a valid address (not a PO box) then the locator map will work on your listing. You may also upload one image of a logo or photo that will display on your ad.
  4. Administrator approval: An administrator will review each ad for accuracy. This includes making sure the business is located in Vancouver and the proper categories were selected.

How do I change or update a listing?

There is a login area on the home page. Login and you can go to “My Listings” where you can update, change or delete a listing. If you don't see the login box, this means you are already logged in. Simply click on "Submit Listing" on the top menu bar and you will be able to add a listing or change a listing.

How do you make sure the directory is current and up to date?

Once a year we will send out an email to the email address that we have on record for each listing. Each organization need to verify that they are still in business and want to continue to be included by clicking on a verification link. They will be encouraged to update or change their listing. Those that do not respond will automatically be removed from the directory.

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